Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number NVIDIA GTX 1060
Enter RAM memory size in GB 16GB
What is your gamertag/PSN ID/EA Account name? SempakBernyawa
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. Mas_Kibooo
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Wraith
Which Legends were your squad mates using (if applicable)? Pathfinder
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. When open apex pack
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Open 500 apex pack
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 7 matches
When did this happen? (dd.mm.yy hh:mm) 27.10.2018 01:45
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I got double bloodhound heirlooms and Gibraltar legend skin
What should be happening instead? I shouldve get wraith heirloom
Steps: How can we find the bug ourselves? Maybe should try open 500 apex pack with new account?
Hello good afternoon sir, im sempakbernyawa ive play apex since season 1, and ive bought many apex crate today ive bought 500 pack again so i can get wraith heirloom, but i didnt get it. What i get is bloodhound heirloom instead of wraith which I have bloodhound heirloom and lifeline since it on the store so i got double bloodhound heirloom and double gibraltar skin, u guys say that we will get at least 1 heirloom in 500 pack, but i didnt get it. Please solve this cause i have spend so much money for this
Community Manager
