Forum Discussion
EA_QueenBee
Community Manager
15 hours agoHey zooaunzoo1,
So just to confirm, you redeemed your code on Xbox, and then unlinked your Xbox and linked it to a different EA acccount?
If so, then that's why you don't have your coins. Your data is stored at the EA account level, so by redeeming your code and then disconnecting your Xbox, that doesn't transfer any of the progress or currency you had. You'd need to have linked your Xbox first and then redeemed your code.
Unfortunately it's not possible to transfer progress or currency between EA accounts.