Forum Discussion
Hello,
That’s not what happened. I think there may be a misunderstanding.
Here is exactly what I did:
I redeemed a 1000 Apex Coins code on my Xbox ID.
At that time, I forgot that this Xbox ID was NOT linked to my EA account (the one that has my Apex Legends progress).
The code was successfully redeemed already.
After that, I linked my Xbox account to my EA account, but I did not receive the Apex Coins.
So I did NOT unlink and relink to another EA account as mentioned.
The issue is that I redeemed the code before linking the correct EA account.
Could you please help check if the coins can still be restored or granted to my EA account?
Thank you.
In that case, could you try launching the game from your Xbox? It could be that it needs to "catch" the coins added to your account by having you start it there.