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Midnight9746 I did the same. I got the skin during the LAST day of the event, and I upgraded the skin to the 3rd level with ordnance and I don't have the finisher. I was just going to get the rest of it, being happy and jolly to spend more money on apex.
But no, they took away those colors completely, even after purchasing the skin itself too. Like you can't even get the FINISHER that's part of the gun itself, not separate color?!
That just does not make any sense. What we understand: the collab skin goes away after the event and will be unavailable.
Argument: I got the skin during the event, I have it, and I'm able to use it. I should be able to upgrade its colors too after the event has concluded. Even with some small print in (SEPARATE menu BTW, not in the collection menu) saying that the skin will be gone, those who spent the money to get it should be able to access its versions and upgrades later on as advertised.
I tried to get into EA support about this, but the support system and "my cases" is loading infinitely and cannot access it for a ticket.
I'm considering taking this into steam transaction support as well, as I'm very frustrated about it.
thank you for your efforts.
- Midnight97461 month agoHero+
obsichaz I agree with what everyone is saying; if you own the base skin, you should still have access to buy the recolors, which I'm still waiting to hear back on the issue.
- xxxB00Mxxx1 month agoNew Novice
Thank you for supporting the players.
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