My account got banned
My account got banned for no reason and a new one got banned after 1 day.
I had a secondary account that I don't use that much, one day I decide to play again and no issue but the second time I get in it says the account got banned, I never got any notice via email about it nor the support team told me anything.
After that I created another account, played a game (for obvious reasons I got too many kills) and this account got banned on apex and fully banned on EA saying it could be a case of account selling.
How do I tell EA I just have a secondary account to mess around new settings or play with friends that play once a millenium?
I wrote the case for the new account and hope I can unban this new one and the one I never got any explanation.
Unfortunately the EA staff who work here on AHQ cannot help you directly with account-related issues, such as bans, only the TOS team can help you.
All the available information relating to your ban would have been communicated to you via the email associated with your EA account.
You can also check out your ban history here, but please note not all bans may appear here:
https://help.ea.com/en/my-ban-history/
If you feel you have been incorrectly banned, the only thing you can do is to dispute any action taken against your EA account by following the steps in this article:
https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/
It is my understanding that you can appeal a ban a number of times, up to 3.
