My game account was mistakenly banned, but EA ignored it.

@2572764768 Unfortunately any ban-related issue cannot be handled on the forums as this can only be looked into by the EA TOS Team.

For more information about account locks, bans, and suspensions, (and where you can contact the EA TOS Team), click here.

@2572764768 

Did you play from a gaming cafe/public computer, which I know is quite common in China? I personally would NEVER log in to my main account from a public computer since EA rightfully is banning accounts that play from a flagged CPU/GPU/Motherboard, i.e HWID banning. This is unfortunate for unaware people who get banned but necessary in a free2play pvp.

I have a similar experience.
I didn't do anything that violated the terms and conditions, I was playing perfectly normally and my account was banned.

But they just kept repeating like a bot, “We investigated, but the result won't be reversed” and the ban was never lifted.

Only a few well-known streamers and pro-gamers would restore the accounts they had accidentally banned, and they would only perform the performance that they had investigated and done their job properly.

They don't care about the general players who supposedly pay the most for their games.
They probably think they can get more money by making people re-purchase the same skins, etc.

So they have to give up now.

To avoid wasting your precious life time, and to avoid wasting your nerves by this stupid game and company, let's not get involved with this company and their games anymore, which are nothing but this kind of stupidity.
The only protest we can make is to stop being involved with this joke of a company and this joke of a game and send them to their graves and bury them in the past.

We, the users, should get out of this game and spend our time and money on other more interesting and meaningful things.

Whatever we expect from EA/Respawn anymore, we will be betrayed and disappointed.

Whats really messed up is that EA often leave out the reason for the ban in the email they send. Seems like common practice to at least clarify what crime you have been convicted of hrmm. Must be a conscious decision from EA to leave it out and not some technical limitation of the banning system since it obviously is 100% clear what crime the account got banned for.

@Zulkiers
I saw you say “don't take the fun away from other players” in a previous topic somewhere, but why do you yourself say things that encourage other players to take the fun away from others, such as making it inaccessible except to NA players?
Don't you realize that your stance of not wanting to take away your own enjoyment but approving of taking away the enjoyment of others who have nothing to do with you is a very self-centered and selfish argument?

The problem of cheaters is serious, but to ban access from outside NA for security reasons is as outrageous as saying that you want to burn down the house because it is infested with cockroaches.

If you want to insist that people should not be deprived of their enjoyment of something that is relevant to their enjoyment, you should never say that it should be inaccessible to non-NAs, even if it is for security reasons.

What should really be done against cheats is to update security, update to the latest game engines, etc. to make it more difficult to use or develop cheats, not to restrict access or limit play areas.