Forum Discussion

800811mmp's avatar
800811mmp
New Novice
5 months ago

My inability to get help from eahelp

Dear Ea Forum Moderator,   I am writing this email to seek your assistance and hope that you can help me solve the problem I am currently facing. Recently, I have been trying to contact Ea Help's c...
gameplay discussion
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
5 months ago

Hello. Can you give me some more details on what the issue is that you're contacting support for? Also, are you opening a case and using the email contact option or are you directly emailing someone? You should be communicating through the case and not by directly emailing an advisor.

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