Forum Discussion

New Novice

9 months ago

My inability to get help from eahelp

Dear Ea Forum Moderator, I am writing this email to seek your assistance and hope that you can help me solve the problem I am currently facing. Recently, I have been trying to contact Ea Help's c...

gameplay discussion

EA_Aljo

Community Manager

9 months ago

Hello. Can you give me some more details on what the issue is that you're contacting support for? Also, are you opening a case and using the email contact option or are you directly emailing someone? You should be communicating through the case and not by directly emailing an advisor.