5 years ago
No coins glitch
When I purchase apex coins worth over $20, the coins will not show up. I play on Xbox and because of this glitch, I have already wasted my yearly Microsoft refunds. Please fix this glitch.
When I purchase apex coins worth over $20, the coins will not show up. I play on Xbox and because of this glitch, I have already wasted my yearly Microsoft refunds. Please fix this glitch.
@s0apt0ken Hi,
Please restart the application and see if your coins have updated, if not, please check your recent transactions and make sure the transaction didn't decline.
If you have done all that and still have the issue, feel free to contact EA technical support.
Hi @s0apt0ken,
Please try the following steps to help the coins show up for you..
Try quitting out of the game completely, then restarting it.
Powercycle your system, then check your game again as @MoNosDirtyGaming suggested.
Check the current server status for both your game and your platform. If there are issues with a game or the servers when you’re looking for an item you’ve purchased, the transaction may not go through or the item may not come through until the issues are fixed.
Wait 24 hours from the time you made your purchase to see if you get it. This is because it can take time for a purchase to go through and for the items you’ve bought to show up in-game.
If you’re still missing the coins after 24 hours, get in touch with Microsoft or Sony, to make sure your transaction went through. If the transaction did go through, contact us with your proof of purchase.
- EA_Lanna