Re: Ninja Control Preset PS4/XB1 Not Working

Product: Apex Legends
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One
What is your gamertag/PSN ID/EA Account name? x ITzz LocKy x
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)? All of them
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. It happens all over
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Trying to request ammo
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? It’s been around for some time now
When did this happen? (dd.mm.yy hh:mm) 21/03/19
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I currently have my button layout on Ninja. However, when trying to request ammo for a weapon it is telling me to press A. However this is also the button it says to use to select the weapon. So you physically can’t request ammo whilst playing as this button layout. In order for me to request ammo, I need to change my layout to default, request ammo, then change my layout back to ninja.
What should be happening instead? Fix the request ammo buttons on the ninja layout
Steps: How can we find the bug ourselves? If you select the ninja button layout and try requesting ammo it won’t let you request it.

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Nothing else to report. Hope this issue can get addressed ASAP.