11 months ago
Terrible customer service
Welcome to the worst customer service that has ever existed. I have spent thousands on this game, and I was permanently banned due to “cheating”. When I found this out and went to dispute it, I first...
I can no longer appeal, they told me I cheated with the proof I provided that my account was logged into from a different state. They have also made it to where I can no longer appeal. So what do I do about that? Below you can see my login info and the day I was banned was the 21st of november 2023. Where you can clearly see my account was accessed in Georgia and then minutes later, somehow someway according to these incompetent TOS workers I then teleported back home to Alabama.
Have you tried the account recovery process?