Forum Discussion

Senzitsuu's avatar
6 years ago

they said my account was involved in cheating although i didnt even hack

They said my acc was involved in cheating although i didnt even hack. Im so freaking mad right now because its 100% a false ban. i've made a few ticket about it and they took 2 days just to email me

You break our rules(https://www.ea.com/terms-of-service#section6) if you:
• use software that interferes with or disrupts an EA Service or another user’s account.
• use undocumented features, exploits or cheats in-game that disrupts an EA Service or another user’s account.
• use software or cheats that disconnects other users from the EA servers.

And i say NO i didnt do any of those. I am the one who got disconnected not the one disconnecting others and I didnt even cheat. Im so frustated. PLEASE help me.

29 Replies

  • Balladalidila's avatar
    Balladalidila
    Seasoned Ace
    6 years ago

    @Heli0sH00K 


    Must have been something you said/wrote. I mean everything you can do that is intimidating in the game is put there by the game designers =)

    Mine said like this: 

    Harassment - Sexual, Obscene or Vulgar

    do you think I have "f-word" choice  when I have no weapons and 1 hp you "c-word"

    and I remember the situation clearly; Some random dude started to harassing me like crazy because I didnt save him after he tried to 1v3 right after the drop. He went like "you f-word noob, never play this game again, I hope your mom gets cancer, uninstall and go play tetris etc"  on the voice channel, i.e its OK to say mean things to each other, but NOT the N, C or F word (rhymes with maggot). Guess thats OK but still, its a little bit funny how selective "political correctness" is =) 

  • Heli0sH00K's avatar
    Heli0sH00K
    6 years ago
    @Balladalidila yeah thats so true, i have an idea what i said and its not that big a deal..... but what some people, even kids say trough their mic is so much worse. Maybe if typing some words is such a problem they should put a filter in place just like here.
  • MoNosDirtyGamin's avatar
    MoNosDirtyGamin
    6 years ago
    @zelda_is_a_chic I understand that but in regards to a company as large as EA, they would most likely outsource to make sure everybody has their query's/appeals replied to within 24-72h.

    I'm sure staff do still go into office (if they aren't able to work from home) if that is so then there would be social distancing rules within the workplace, allocating less space in the office.

    Here in the UK we're constantly going in and out of rules and restrictions etc etc in regards to it, we're supposed to be going back into lockdown again very soon for 3-4 weeks, possibly longer, and everyone is still allowed to go to work/school. I hope you can understand my correlation. 🙂
  • zelda_is_a_chic's avatar
    zelda_is_a_chic
    6 years ago

    I suppose you’re right...I just hope that is the case and once we get back to a normal situation that they will take things seriously. Stay safe, my parents live in Winchester so I heard things are spiking you again!

  • Igotrejectedlol's avatar
    Igotrejectedlol
    5 years ago
    @zelda_is_a_chic eyo guys guess what, I created second account since this acc got false banned. and the same thing happened to my second account... I didnt cheat. welp i do swear sometimes but I dont think swearing could cause perm ban. My sec acc is level 180+. I just contacted EA and if they cant do anything im literally done with the game. The anti-cheat sucks thats all I gotta say.
  • E9ine_AC's avatar
    E9ine_AC
    Hero+
    5 years ago
    @Igotrejectedlol Because not only the account was banned but also was the hardware ID numbers. So any account made will eventually hit the point where your id numbers will be found and banned.

    There are many forms of cheating from using wallhacks - recoil scripts to exploiting a game feature.