This thread is now locked, in case anyone was unfamiliar with AHQ policy, I'll break it down for you:
Thanks.
Community Manager@Bowi_QC If you're reporting them on the PS4 that report would be routed to Sony for investigation, I'm not sure if they have access to the audio unfortunately.
What specifically did you want more information on?
@EA_Cade : I just chat with a agent from Playstation. They gave me some tips about reporting, but I'll have to try them. They gave me all the information that I needed.
Sadly, their report system is pretty lame when it comes to reporting "in-game behaviours"... They write: "To report anything you see in game press the Options button on your controller and follow the instructions. Every game is different so the steps you take will be different for each game. Check on the game developer's website for more detailed information." LOL
The agent suggested me to note the Online ID of the player, then try to find them using the PS4's "Search" feature in the "Friends" section, then press "Options", then "Report" or something... I'll give it a try. I just hope it won't loop me back to "Follow in-games instructions if you want to report in-game behaviours". I just did and it does send me back to a "Follow in-games instructions if you want to report in-game behaviours", without giving me any other option to report...
I'll send you the transcript of my discussion with the agent from Playstation. It's a PDF file.
EDIT: There's also that form for PS4: https://help.ea.com/en/contact-us/?product=apex-legends&platform=ps4&category=report-concerns-or-harassment&issue=report-player&isChannelSelection=true. I guess that is the only remaining solution until Respawn Entertainment and EA implement a proper report system in Apex Legends.
@F1sterMantastic I WANT to report. Now that I found how to do it (more like a makeshift solution... 😒) , I'm fine.
Community Manager
@Bowi_QC wrote:
The agent suggested me to note the Online ID of the player, then try to find them using the PS4's "Search" feature in the "Friends" section, then press "Options", then "Report" or something... I'll give it a try. I just hope it won't loop me back to "Follow in-games instructions if you want to report in-game behaviours".
This is going to be your best bet as far as I'm aware.
@EA_Cade wrote:
@Bowi_QC wrote:The agent suggested me to note the Online ID of the player, then try to find them using the PS4's "Search" feature in the "Friends" section, then press "Options", then "Report" or something... I'll give it a try. I just hope it won't loop me back to "Follow in-games instructions if you want to report in-game behaviours".
This is going to be your best bet as far as I'm aware.
OK, @EA_Cade... So... I just tried using the aforementioned solution and it does loop me back to a "Follow in-games instructions if you want to report in-game behaviours" message without giving me any other way to report the behaviour... So I guess I'll use the EA Contact Form and that email adress I found somewhere: abuse at respawn... I wanted to share the information even if I don't really care anymore at that point because I decided that it is your problem, not mine now.
Community ManagerCommunity Manager
