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you can try this and see if it helps.
https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/
or you can Contact support.
https://help.ea.com/en/or if you are on Twitter.
https://twitter.com/EAHelp.- @NukerTR I've been getting this stupid thing literally every time I try to log in, a workaround I found was to open up the options menu and change something, I usually turn off text to voice which never stays off unfortunately, and then it lets me in, sometimes after a couple tries
- @MichaelDK It doesnt work
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