Forum Discussion

tomyrico893670's avatar
3 years ago
Solved

Unplayable on Xbox since Season 16 released

Since the new update, the graphics have deteriorated, the image freezes when moving. If there is an action (fight), it is almost impossible to follow where I move the view. The colors are also different. It's like my Xbox One X is suddenly underpowered. Because of these, the game is currently unplayable, and I can't move and aim properly due to image stuttering. My friends have experienced similar things on their game consoles.

  • EA_Aljo's avatar
    EA_Aljo
    3 years ago

    Hello, everyone. This issue is currently being investigated. When we have some news, there should be an announcement on our official channels.

    ***ACCEPTING AS A SOLUTION FOR VISIBILITY PURPOSES ONLY***

48 Replies

  • dmarracle's avatar
    dmarracle
    Rising Rookie
    3 years ago

    Just wondering if there has been any developments on this front. I have found that there was no improvement with the weekly update this week. 

    Thanks again. 

  • dmarracle's avatar
    dmarracle
    Rising Rookie
    3 years ago

    I remember having this exact issue with Halo Infinite at launch, however Halo added a toggle setting where the game would prioritize visuals OR frame rate. The frame rate issue was solved by toggling the setting to prioritize the frame rate at the expense of some visual fidelity (during combat and other graphically intense moments and etc). 

    That type of feature would be welcomed if the issue can't be solved otherwise!  

  • Yeah I’m seriously thinking about quitting apex if they don’t fix this which is a shame.  It’s the only game I’ve played since it’s come out.  

  • @EA_Aljo before the season 16 update used get 55-60fps on Xbox one x after the update hardly getting 30-35fps, it's through out all the playlist, hope you guys look into it or can come with clear statement of making Apex legends is only for next gen console or so
  • It's not a hardware issue. Every console player is having massive frame drops and high ping every game. 

    We'll get 15 ping, 60 fps in the firing range. But in any other game mode it spikes to 120 ping and  30 fps. It's unplayable and mostly, unacceptable. Te game has grossed billions of dollars and has a massive player base. 

    It's disrespectful. 

  • Literally a month into this season and it’s only gotten worse. Was pretty bad but the last two weeks have been unbearable. Games with a constant 500ping, freezing and stuttering nonstop.

  • Same! Ping and packet loss have been insanely high this season. Its not an overheating issue. This is a server issue. I have all my stuff hard wired with open NAT with really good ping to my internet provider. The game is unplayable. I love apex but Iv been looking into other FPSs because of this issue and it makes me really sad.

  • I made sure mine was clear of everything and still only able to get 30-50 FPS on a 120 htz monitor