What to do if your account got banned or suspended in Apex.

After getting wrongly banned for hacking i have tried to appeal for my case and i have waited 1 MONTH and i never even see any progress, after chatting with EA staff they keep telling me to wait as they have already escalated the case and is like 2 weeks ago. What's even more interesting is I'm also currently seems like banned from chatting with the EA advisors? We people who get banned wrongly just wanted our account back as soon as possible as we need to clear battle pass and mission or things like that. After spending so much money in this game and my account just got banned for no reason and after 1 MONTH no result was shown. I really doubt you EA value your player in the game, If you would have value your dear players, we wouldn't get this kind of treatment, probably the way you treated your players in Apex Legend are kind of trash.