Why was the account suspended?
Hello, dear apex staff. I'm a gamer from China. I was playing my first game today when I noticed that my account had been suspended. The game lasted less than two minutes and I wondered why my account was suspended. Like many gamers, I hate the use of auxiliary players. I 've never used auxiliary software either, but I can't figure out why my account is being blocked. Please tell me why the account was suspended. If it is because someone in my Internet cafe used the auxiliary software, I will play the game somewhere else. I really like this game, although I only played 49 hours, but I have to spend time every day to play games.Hope you can identify the real auxiliary players, so that the majority of players have a better game experience!And,I'm innocent!~>_<~
@244187893 Unfortunately we can't assist with account bans on AHQ. If you believe an action to have been taken in error, please reach out to the appropriate team using the steps in this article: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
Thanks.