Forum Discussion
Product: Apex Legends
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One S
What is your gamertag/PSN ID/EA Account name? JamesLikesGrape
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Any menu, can’t ping items
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Opening menu
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? Don’t know, started happening near end of Season 1
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Every time (100%)
How severe is your issue? Minor impact to gameplay
What happens when the bug occurs? Can’t ping items or areas on the map
What should be happening instead? Item/location should be pinged
Steps: How can we find the bug ourselves? 1) Switch to ‘Evolved’ button preset. 2) Switch to custom button preset, copy ‘Evolved’ preset 3) Change RB with A 4) Go into match 5) Change back to ‘Evolved’ preset 6) Go into any map, loot box or radial menu and attempt to ping
Product: Apex Legends
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One S
What is your gamertag/PSN ID/EA Account name? JamesLikesGrape
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Any menu, can’t ping items
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Opening menu
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? Don’t know, started happening near end of Season 1
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Every time (100%)
How severe is your issue? Minor impact to gameplay
What happens when the bug occurs? Can’t ping items, ping areas on map
What should be happening instead? Items should be pinged
Steps: How can we find the bug ourselves? 1) Switch to ‘Evolved’ button preset. 2) Switch to custom button preset, copy ‘Evolved’ preset 3) Change RB with A 4) Go into match 5) Change back to ‘Evolved’ preset 6) Go into any map, loot box or radial menu and attempt to ping
Thank you for letting us know! We'll make sure this is tracked down and we'll gather more reports.
- 7 years ago
Try using your right trigger instead of your ping button - that works for me with evolved.
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