I'm more worried that they will continue to dismiss my appeal and stop further requests for an appeal. Do you know if anyone has been unbanned in cases similar to mine? I'm a hardstuck gold/plat player and barely win my games. But when I check my match history/logs (suggested from someone on the forums), I see that my account has 6 first places in a row; also mention that I have someone added in my friends list that I do not know. If someone logged into my account and used cheats with it, if this were the case, is it likely to be unbanned? Could I also get a charge back on all my purchases on my account if they continue to deny my appeal?
Community ManagerBans have been lifted when there is evidence that they should be. When your ban is disputed, ToS does a thorough investigation on the account. They will do this up to 3 times. If, after the 3rd time, you're still told the ban won't be lifted, that's because they couldn't find where the ban was issued by mistake. We want you all to be able to play out games. We really hate to have to ban people, but that needs to be done when people aren't playing by the rules and end up harming the enjoyment of others.
Community ManagerCommunity Manager
