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6300017030's avatar
5 months ago
Solved

Account issues

I linked my steam account to apex then deleted steam, logged back into my account and it says I can’t link apex because it’s already linked to that account. Idk what to do and signed into my alt but I need to sign into my main

  • Hi @6300017030

    Only one Steam account can be linked up to an EA account in its lifetime. Our EA Help guide 'Unlink your platform accounts from your EA Account' shares a bit more: 


    @EA_Help wrote:

    When you link accounts, it creates a lifetime link to protect you from malicious activity and help prevent performance issues in your games.


    That is why it's giving you that error message when you try to link a new Steam account to the same EA account as the deleted Steam account was linked too. Deleting the older Steam account doesn't undo linking it.

    - EA_Lanna

3 Replies

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    5 months ago

    Hi @6300017030

    Only one Steam account can be linked up to an EA account in its lifetime. Our EA Help guide 'Unlink your platform accounts from your EA Account' shares a bit more: 


    @EA_Help wrote:

    When you link accounts, it creates a lifetime link to protect you from malicious activity and help prevent performance issues in your games.


    That is why it's giving you that error message when you try to link a new Steam account to the same EA account as the deleted Steam account was linked too. Deleting the older Steam account doesn't undo linking it.

    - EA_Lanna

  • How do I link it back to that account? I unlinked it and now when I try to link it back to my account it still says it’s linked and won’t let me again.

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