Account reset after ban
I spoke with support and was told to discuss my issue here. I have been banned for quite some time on apex and i got my account back today to see level 1 with none of my skins/ heirloom. I would just...
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Okay i dont really understand that whole thing, so what does that mean for my account specifically?
YxngPiJ According to the Cross Progression info page, if an account was banned prior to Cross Progression, its progress wasn't included in the account merge when Cross-Progression went live, as it stated:
- "If one of your platform accounts was previously banned, content from that account won't have transferred in the Cross Progression merge"
What this means for your account, is that since it was banned prior to Cross-Progression going live, its progress was excluded from the Cross-Progression account merge. Since it was excluded from the Cross-Progression account merge, there's sadly no way to recover the account's progress.
what is exactly is “the merge”? i have 2 or 3 EA accounts bur what does it actually mean
YxngPiJ The accounts that would be included in the merge would be an EA Account and its connected platform accounts.
In other words:
- EA Account
- Xbox Account
- PlayStation Account
- Switch Account
If you had two, (or more), EA Accounts, those accounts cannot be merged:If you had more than one EA Account
If your Apex Legends progress was spread across multiple EA Accounts, then your accounts weren’t merged. You can use Cross Progression on your separate EA Accounts, but the content from these accounts hasn’t been merged together.You can’t move progress from one EA Account to another. Unlinking a platform from your EA Account and linking it to another one won’t move your progress.
thank you for the help man. im just so upset that my account is gone i put so much time into it
like this is such a joke i had heirlooms and so much money spent man..
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