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Sp4ceb4lls's avatar
Sp4ceb4lls
6 years ago
Solved

Account suspended

Hello,

We want to notify you that we found your ID, idontgiveafeck, to be in violation of our User Agreement.

We have temporarily renamed your username to “chgid2005294”. You can change this to an alternative name by following the steps in this article:

With this latest violation, we are suspending your account for 72 hours effective immediately.

Our penalty system is cumulative—as the number of violations increase, so does the severity of the consequence, and may ultimately result in permanent account closure.

You can review the full User Agreement at http://tos.ea.com/legalapp/WEBTERMS/US/en/PC/

Please take care when choosing your User Name as names can be seen and reported by anybody in-game. It is vital User Names do not cause offense in any way.

If you think we sent this to you by mistake, you can get in touch with our Terms of Service team. Find out how to contact the team in our article: https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

Thank you,

EA Terms of Service

THIS IS RIDICULOUS!!!

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  • Sp4ceb4lls's avatar
    Sp4ceb4lls
    6 years ago
    @S-MarcoT wrote:

    so free to care about user name , better you guys work hard in anti cheater

    Cheaters are running free in game for over a year now, remember when Respawn said we gonna do work "behind the scenes" against the cheaters?! well there are more cheaters now then ever!! 

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @Sp4ceb4lls 

    I'm sorry you do not agree with the recent action taken on your account's username. You're more than welcome to dispute the action and state your case to our Terms of Service team. They'll gladly review it it and try to respond within 5 business days. Depending on how many requests they get in a given time, the estimated time-frame on a response could vary (might be slightly sooner or longer than 5 days).

    Here is how to contact them: https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

    Our Champions and Heroes are here to help out the Apex Legends community on their own time. It looks like they've already pointed you in the right direction to get this properly handled and continuing to discuss this here will not lead to any reversal on the name change as our forum staff cannot assist with these, thus I'll be locking down this thread from further commenting. 

    Thank you for reaching out to us on the forums with your feedback on this and I bid you good luck on your dispute.

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