Apex Account got banned for no reason.
I got banned for no reason.
Around March of this year was the time that I wanted to start playing Apex again. After a year of not playing Apex. However, my email account got hacked and my Apex account was hacked along with it. They changed the email and my IGN associated with it. Fortunately, I was able to recover my account thanks to the support team but after almost a month of playing Apex again. My Account got banned for no apparent reason last April 19, 2022. I wasn't able to play apex for a couple of days because of my work and busy schedule then when I logged in I got a message that my account got banned.
I'm mainly playing with my friends and I'm not even good at it. My current rank is plat even spent money to buy skins. I just don't know what to do anymore since this is my only outlet of relieving stress and depression because of work. and my life.
I created a case by disputing my banned account but they only replied that they are still reviewing or investigating on what is the cause of my account getting banned.
So basically, they just ban accounts without any specific reason
Can someone please help me with this?
Hey all, for any TOS issue you will need to speak to our Terms of Service team.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
- Click Contact us at the top of any page on EA Help.
- Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
- Choose your platform.
- Select Manage my account, then Banned or suspended account.
- Fill out any other details below.
- For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
- Click Select contact option.
- Sign in to your account that has the ban or suspension, if you aren’t already.
Darko