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HqnnahBanana's avatar
HqnnahBanana
Seasoned Newcomer
5 days ago

apex crashing when partied with friends?

everytime i try to play apex with my sister, her or i crash or even both of us, if we load into games without being in a party we are fine, does anyone know how to fix this issue? ever since the new season came out we have not been able to play, its very frustrating.

2 Replies

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    5 days ago

    Hey HqnnahBanana​,

    Which datacenter/server are you typically connected to when launching Apex? If you switch to a different datacenter on the initial loading screen, does that change anything?

    If you can also let us know which platform(s) you're playing on and whether you're both playing from the same network/location, that may give us a bit more information to see what could be going on here. Thanks! 

  • HqnnahBanana's avatar
    HqnnahBanana
    Seasoned Newcomer
    5 days ago

    hello! yes we play on the data center us-east-1, we aren’t able to switch to a different data center because we have poor internet where we live so this data center is the only one that provides good ping, we both play on xbox, i play on a xbox series s and she plays on a xbox series x, and yes we play in the same household so we use same wifi, we have never had issues like this before this seasons update so not sure why we are now, thanks for the help.