Banned Account but not visible in "My Ban History" for 4 months
Hi Community,
My Account was banned 4 months ago and received an email which is saying:
"We noticed that your EA account broke EA’s gameplay rules. Because your account was cheating, we’ve permanently blocked your access to Apex Legends’ online features."
I wasn't cheating and created 2 support tickets about it. EA Supported returned my cases without any piece of information but saying that I'm cheating. At least I want to know which type of cheat I was using.
If this is a mistake which is my ban history still clear for 4 months, I'd like to request to remove the permanent ban from my account.
Hi there, @TigerTR5255
Specific details aren't provided on how you were cheating. You're welcome to dispute the ban again by following the steps in this article.