Forum Discussion

kingcloudds's avatar
kingcloudds
4 years ago
Solved

Banned but on "My Ban History" not visible

I don't know if I got banned or not, in-game it says I did but on the website, it doesn't say anything. Is this a bug?
discussion
  • EA_Lanna's avatar
    EA_Lanna
    4 years ago

    Hi @kingcloudds,

    Can you check your email inbox for an email from noreply@ea.com? If you've received a ban, there should usually be an email to help notify you.

    - EA_Lanna

EA_Lanna's avatar
EA_Lanna
Icon for Community Manager rankCommunity Manager
4 years ago
Hi @kingcloudds,

I'd recommended getting in touch with the support team so. Head to help.ea.com and select 'contact us' to start filling out a help ticket and include any additional information in the text window that crops up on the next page.

- EA_Lanna
  • BL00DY-C0D3's avatar
    BL00DY-C0D3
    4 years ago

    Hey, i got baned too some minutes ago without any reasons.

    So i thing that is a bug.

    I tried to play with a second account but that got banned too after one game.

    I really hope they can fix that and unbann us fast.

About Apex Legends General Discussion

Discuss the latest news and game information around Apex Legends in the community forums.31,387 PostsLatest Activity: 6 hours ago