Forum Discussion

5 years ago

Banned for no reason and no reply to my ticket

I played this game for like 130 hours. I started the game in season 2 and didn't play after season 2 until season 6 when it came to Steam. I downloaded when it's available on Steam and playing it si...

discussion

EA_Mako

Community Manager

5 years ago

@ScooptyWhoopPoop
In this case, it looks like one of your cases continues being closed as your original ticket has already been escalated to our Terms of Service team.

You'll just need to wait to hear back from the TOS team in that original case.

They will reach out via email as soon as they've completed their investigation, so opening additional cases won't expedite this situation I'm afraid.

@Bnighted

I do see your case as well, so that's in the right spot to be investigated. Thanks for the patience while that's being looked into as DarthValtrex explained.