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KingStonNZL's avatar
6 years ago
Solved

Banned For No Reason

BANNED! im a apex Platinum player on PS4 AKU_KillSwitchNZ i created my first account on PC because i wanted to start on PC for the Clan im in basically only plays on PC. but i cant do that because...
  • Zeelmaekers's avatar
    6 years ago

    Hey @KingStonNZL!

    Welcome to Answer HQ! 🙂
    You should have received an e-mail regarding the ban.

    Unfortunately, we cannot help with account bans on AHQ.

    If you feel your account was flagged as a false positive, you best reach out to the Terms of Service team.

    Click here to reach out to the Terms of Service team.

    They try to reply within 5 business days but it could take a bit longer due to the increased safety measures being put in place.
    Just keep an eye on your mailbox and also check your spam and promotion folders as sometimes these emails can get routed over there.

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