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ChickenShizzle's avatar
ChickenShizzle
5 years ago
Solved

Can’t get crossplay to work

I have Apex installed on an Xbox and PC with the intention of playing with my son but also so that I could play on my PC with other friends on their Xbox.

When I’m on my PC and search for friends using ‘Find Friends’ they do not come back as a search result. My friends can locate me but their friend requests don’t show up on my screen to accept.

Anyone experience similar?

discussion
  • EA_Kent's avatar
    EA_Kent
    5 years ago

    Hey @ChickenShizzle, 

    Are both the Xbox and PC accounts connected with the same EA Account? If so, that would be why it won't let you add them for cross-play. It's not possible to invite an account that's connected with the same EA Account. 

    /Kent

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  • lisamoon911's avatar
    lisamoon911
    5 years ago

    I’m having the same problem. Did you figure it out? I need help but no one here has replied to my post yet? Ty 🙏

  • lisamoon911's avatar
    lisamoon911
    5 years ago

    Can you please help? I posted a question and it hasn’t been answered yet. My daughter has xbox1 n niece ps4, trying to play apex, when they send invite they can’t see the invite to ad one another. Please help. Ty

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hi all,

    If you're having trouble inviting an account that isn't connected with the same EA Account can you double-check to make sure the account name you're searching is correct? I've seen some cases where someone is missing a space or underscore in the account name, but it has to be searched exactly as the account name was entered when it was created. 

    /Kent

  • Koochi-Q's avatar
    Koochi-Q
    5 years ago
    @hayhor Nope, nope, not me!

    @EA_Kent, you can also do a generic search. So lets say someone is called HyperCheek76 on his EA account and you just typ HyperCheek, it’ll search multiples with that name even if numbers or other symbols are affixed xD.

    I still think it’s bugged on Xbox cause so far I’ve mostly seen Xbox players trying to inv but doesn’t work or cant acc invites.

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