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daxoti's avatar
daxoti
7 years ago

Can't Link EA with Twitch Account bug , Help !

As the title mention, ive been denied the free 5 lootbox and the pathfinder skin for Apex .  Ive activated my free prime trial for Twitch/Amazon , both are linked , except my EA and Twitch . In wh...
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Blaze-vibes_TTV's avatar
Blaze-vibes_TTV
6 years ago

Same issue when trying to link EA to twitch prime.  Get a Something went Wrong page.

@EA_Kent  can you assist?  Any help would be appreciated!

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
6 years ago

Hi @Blaze-vibes_TTV. 

In some cases that error can pop up because the Twitch account is already linked with an EA Account. Can you check something for me when you've got the chance? 

Go to twitch.tv and log into your Twitch account. Go to your Settings and click on the Connections tab. If you scroll down to the Other Connections section do you see Electronic Arts listed there? 

/Kent

  • Blaze-vibes_TTV's avatar
    Blaze-vibes_TTV
    6 years ago

    @EA_Kent 

    There was a connection there, which I cleared then went through the process again.  Getting the same error page, but the information on the twitch connection tab shows it being connected very recently (1 min ago)

    /@blaze-vibes_TTV

  • HowBoutDemmBoyzz's avatar
    HowBoutDemmBoyzz
    Seasoned Novice
    5 years ago
    @EA_Kent I have the connection in my connections list but when I watch the streams to get drops for Madden 21 it never gives me anything and when I go to the EAMaddenNFL tab in Twitch and click sign up for drops it takes me through the whole process and once I finally click link EA account to Twitch it gives me, Oops Something went wrong, log out and sign back in and try again error message.

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