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daxoti's avatar
daxoti
7 years ago

Can't Link EA with Twitch Account bug , Help !

As the title mention, ive been denied the free 5 lootbox and the pathfinder skin for Apex .  Ive activated my free prime trial for Twitch/Amazon , both are linked , except my EA and Twitch . In wh...
discussion
EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
6 years ago

Hey @Blaze-vibes_TTV. 

I appreciate you checking that for me. 

If this is still giving you some trouble I'd recommend getting in touch with the EA Help team so they can pull up your account and take a look. For more details on how you can set up a case with them check out the EA Help website. 

You can also speak with them over Twitter or Facebook as well, if you prefer. 

/Kent

Menphues's avatar
Menphues
Rising Adventurer
5 years ago

I keep getting something went wrong on my linking, no matter what device or browser I use.

It then shows in "OTHER CONNECTIONS" at the bottom, but clearly it's not working because I did not get any of my Twitch Drops!

Also you say for us to raise a ticket.. We would if the website would allow us, mine just loads and does not work at all.  Shocking support!

Close Origin and just use Steam because at least we get a proper service! Really annoyed at Origin and the terrible system.. Let's make it flashy but not work...

  • HowBoutDemmBoyzz's avatar
    HowBoutDemmBoyzz
    Seasoned Novice
    5 years ago
    @Menphuesss I am having the same issue, EA customer support also really sucks, they do not give any retroactive drops either for times you watched the whole stream and got nothing and they have no answer to fix the issue whenever I contact them. Their answer is always sorry we understand this is an issue and we are working on fixing it but we can't do anything for you at all including giving drops or some sort of item to say hey sorry this is broken for you and they can not tell you when it will be fixed or even if it will be fixed at all

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