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rainbowwbrite's avatar
3 years ago

Client banned on Apex

I recently got client banned on apex while I was in the firing range shooting dummies. Smoking them out and shooting with a Digi threat. I haven't received any any type of email, there's no record of it showing on my ban history either. I'm just confused as to why i got banned for no reason. 

I looked more into it and it seems that some other people got a random ban for no apparent reason as well. Even if they haven't been on in days. 
Is this just a random error and i got the shaft? 

I sent in an appeal for it as well.

8 Replies

  • Yeah I sent out an email to them when it happened. Just sucks that it takes so long to reply back 😪 

  • I got a response. But they gave me no details on why. Saying they're not gonna lift the ban.

    I'm not sure if smoking out the dummy and shooting him over and over again triggered something. Or using raw accell did, but I see people use that all the time and nothing. 

    But I do appreciate you answering me on this. 

    Just sucks that all my friends play this and it definitely helps dealing with depression. 

  • Asmodeus566's avatar
    Asmodeus566
    Hero+
    3 years ago

    @rainbowwbrite 

    Using third party software is not advisable and has risks.

    Generally though if it gives you an unfair advantage like let's say it increases your mouse acceleration passed normal limits then you'd be cheating.

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    3 years ago

    If our TOS team has declined the appeal @rainbowwbrite there is nothing that we can do to change this.


    Darko 

  • That's kinda dumb since steelseries has the feature built into their hub thing. Shouldn't they ban all steelseries mouses then? 

    It's almost like saying you can use your dpi shift button if it has one. 

  • Zeelmaekers's avatar
    Zeelmaekers
    Hero+
    2 years ago

    Thats a bummer that you lost your account :/

    DPI adjusting buttons and software that changes DPI or any normal functions shouldn't trigger the anti-cheat.
    However, some program let you run macro's or other remapping of buttons and those are against TOS and will be detected.
    Cheats or mods for other games like cheat engine can trigger the anti-cheat as EAC looks through your RAM for suspicious software.

    Its not something that they go into detail in because that could help cheat developers to make their cheats less detectable.

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