Customer Support is Absolutely Horrendous
I was one of the affected by the PS4 progress loss yesterday. It's been reinstated already but I'm missing a 4k badge (which is a 3.5k now apparently) and around 10k damage was taken away from my gen...
Forum Discussion
EA_Mako
Community Manager
Community ManagerHey @AEUHX,
Glad to hear your account is back to normal aside from that damage badge.
The resolution for this involved rolling affected accounts back to a backup from roughly 18:00UTC, so we wouldn't be able to verify or merge progress made after that point I'm afraid.
