Re: How to get help with Apex Legends account bans and suspensions

okay so around 3 years ago I had switch to pc from Xbox series s I used to have the user name Foot enj0yer and have had the user for over 5 years of playing apex I recently had just switched back to Xbox not thinking anything of it I installed the game had no problems whatsoever for about a week of playing on the Xbox I load onto apex yesterday to see I have been banned for 7 days as my user was offensive prior to this around  weeks ago I had been banned for another reason I cant specifically remember so I understand my account was under review making it more prone to a ban but I cant understand how the user foot enjoyer is offensive at the time I was 12 when naming myself that as a inside joke with a friend could we please resolve this issue as id like to play after just switching back to console and cant understand why I have been banned and I have now changed my username which costs money to do so just so I do not have this same problem in the future thank you.