Re: How to get help with Apex Legends account bans and suspensions

EA just permanently banned my account for "cheating." My lifetime stats: 0.6 K/D, 4% win rate, ~150 hours played. I have never used cheats, never even thought about it. I'm genuinely bad at this game.

I've submitted a ticket but got an automated response. Has anyone else experienced a false ban recently? Any advice on getting a human to review this?

Account [EA id：kwgz8tc/[edit: email address removed]]