Finally Unbanned :)
Took them a while but i got my account back and i'm happy.
Forum Discussion
17 Replies
- @OjBreshk how long did it take u to get ur account back? cause i'm still working on it but slowly losing hope
- @crispythepotato around 3 moths but i had to talk to ea live chat guys twice and they made 2 cases, first case took around 2 months and then it said fixed but it wasn't, i was still banned so i wrote to them again and the second time it took less than a month (around 2 or 3 weeks). I didn't get an email telling me I'm unbanned, instead i got an email asking me about my experience with the chat moderator xD, i was confused so i thought id check the case again and it said fixed also. So i log in my account, launch apex and start a game with no issues, its my second day since the unban
- @OjBreshk I'm glad you got your account back. It shows with consistency you will get there*
*as long as you haven't done something terrible that actually means your account should be banned forever. - @OjBreshk Happy you got your account back! Keep your passwords up to date and keep the 2FA turned on.
- @OjBreshk ah well lucky you, i'm glad you have ur account back! (: i made a lot of cases, they don't wanna help me anymore. i chat with 3 guys, talked on the phone with 2 guys and had a lot of cases but my account is still banned...
- @crispythepotato Well, what did you do to get banned ?
In my case, my account was stolen and banned. I was probably banned long before i found out cuz i didn't play for a long time, last time i played the game it was season 4 or 5 im not sure - @OjBreshk that's the problem. i don't know. i was just playing with my friend, i went off, next day i wanted to play again and then i was banned. i didn't cheated or whatever bad.
I lot of people have the same issue. And the support team tells that the account wasn't hacked, because they don't have proper logs in their dashboard.
More here:
If you can prove that you were hacked then it sounds like they will reinstate it. For the rest of us it is guilty until proven innocent. How would I have evidence or a screenshot to show I wasn't cheating at a particular time when some butthurt person decided to report me? Waiting for two weeks when you know it is baseless is ridiculous. Most of us have been playing for a while, have spent money, have never been hacked, have never cheated, our stats are fairly consistent and we get randomly banned.
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