Flase Ban
I was banned for cheating from Apex when I wasn't even playing. I think I was hacked because a friend swore he saw me online when I was at work. Please help me I don't cheat for any game period pleas...
Forum Discussion
Hey welcome to AHQ! Unfortunately AHQ (the forum) won't be able to do much for you on the ban. You will need to contact the EA TOS department, they are the only teams who can review bans and reverse them.
Please only submit 1 ticket, and wait for a response. I have heard they are receiving an unusually high number of appeals, so it might take a few weeks to get a response. They will respond it just takes time for them to review everything and respond.
If your initial appeal is denied, then you can submit a second appeal.
Keep an eye on your emails spam and junk folder, just to make sure you do not miss any communication from the EA TOS department.
https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
I have submitted a ticket. I was just hoping this could help notice it faster. Thank you for your reply.
Community Highlights
- EA_Mako3 months ago
Community Manager
