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Hunt22s's avatar
Hunt22s
Rising Newcomer
2 days ago

Banned After Logging In – Just Moved and Need Help

Hey everyone, I’m hoping someone can help or point me in the right direction.

 

I recently moved from Mexico to the U.S. and set up a new PC. I logged into my Apex account (EA username: Hunt22s) through the EA App, and after playing for about a day, I suddenly got banned with a message saying I broke the rules.

 

I didn’t cheat, use any tools, or do anything against the rules. I’ve already submitted a ban appeal through EA Help, but I haven’t gotten a response yet. I also can’t find a way to access Live Chat, which is really frustrating since the new season just dropped and I was excited to play ranked.

 

If anyone from EA or the community can help me figure out what’s going on, I’d really appreciate it.

 

Thanks,

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