@Gabrielmojo26 Companies have the obligations to keep their community safe. Some companies just care about their community more than others. It does not matter what the player base feels should be allowed or not. Internet bullying can lead to many things to harm a user who was called a name and took it to heart. the community does not need toxicity inside the game. They can save that for their call of duty game where that company cares none about its users or their safety.
It has nothing to do with cancel culture its purely to keep the community a toxic free zone. You do not know what problems someone is facing and plays games to escape those problems or life style to only log into a game and hear the same things or worse. While some find a name harmless another user may find it very offensive enough so to harm them self or others due to internet bullying. There is a reason Laws exist for these concerns. This company up holds those laws and ensures the player base is safe from this type of bullying. The game is not here to insult users because they play differently or they lashed out first. What the game will do though is remove those users for creating a toxic environment for others.
https://www.ea.com/commitments/positive-play 
