Forum Discussion

jamaulontwitch's avatar
jamaulontwitch
7 months ago
Solved

Heirloom Refund

I recently received my first heirloom shards after a couple of year opening packs, and decided to buy the Katar heirloom.

Shortly after buying the heirloom, I realized that it wasn't really something that I enjoyed using, and would much rather a different heirloom for one of my main legends.

I was just wondering if I'd be able to get my heirloom returned, and then given the specific heirloom that I wanted instead. (I'm just wondering if this is possible due to the "free heirloom" bug a few seasons ago where EA removed the heirlooms from everybody who used the bug)

If doing this isn't possible, I guess I'll just wait a few more years until I finally get my next heirloom, but I would GREATLY appreciate it if someone would be able to help me with this.

Thanks,

Jamaul.

discussion

6 Replies

Sort By
  • Glitched_Demons's avatar
    Glitched_Demons
    7 months ago

    Please refund my valkyrie prestige skin I wanted Wattsons heirloom my cousin purchased it when I was distracted Please refund it

  • FabriceNoRas's avatar
    FabriceNoRas
    5 months ago

    Could I get at least an exchange for the heirloom. I've been holding on to the shards for a while and my brother decided to buy a  heirloom we still hadnt agreed on. 

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    5 months ago
    Hey @FabriceNoRas,

    Unfortunately it's not possible to refund or exchange heirlooms, no. I can only recommend that you stop sharing your account, as doing so is against our terms of use.
  • FabriceNoRas's avatar
    FabriceNoRas
    5 months ago

    Oh....we live in the same house and use the same console. Good to know though 

About Apex Legends General Discussion

Discuss the latest news and game information around Apex Legends in the community forums.30,387 PostsLatest Activity: 30 minutes ago