Heirlooms and the process.
Hey, So I have a few friends with multiple heirlooms and they say they are getting them through packs. Now I have been playing since season 1 or 2 and I never received any packs with heirlooms shard...
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Getting shards is all about luck, if you have not gotten shards before opening your 500th pack then you will receive shards upon opening the 500th pack.
I think I got my first set around pack #400+, a friend of mine got theirs t about pack # 10 or so, lucky him.
