Help. They blocked me because I'm a cheater, although this is not quite true.
Hello. I wanted to ask you, the Technical support wrote me this message many times! ( Hello,
We received your latest message regarding the action taken on your account. We have performed all investigations possible on this issue and will not reverse the decision.
Please do not expect further responses on this matter.
Thank you,
EA Terms of Service) I hope that this can be fixed, and how can I atone for my guilt because it's all my fault, and I don't know what to do. They can change the decision, right?
Hey @BlackRun015
Investigations of bans are handled by a dedicated Terms of Service team, Once you reach out to dispute an action taken on your account it is possible it can take some time to hear back as this team does work on all disputes for Bans players have.
Once a decision is made by our TOS team, there is no way to reverse this decision either here on the forums or by support. If you have further questions about bans on your account please check out our help articles below.
- How EA bans and suspensions work
- How to get more information about my ban or suspension
- Investigate your banned or suspended account
Thanks!
