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Seasoned Rookie

1 month ago

Solved

How do I merge my switch account with my higher level Xbox account.

I have a apex account on switch. I want to merge my switch account with my Xbox account. But I don't have the email for that account I deleted it I'm pretty sure. Am I cooked or can EA help I have th...

discussion

gameplay discussion

EA_Pythia
1 month ago
Hello Nerdy_2417-Ninja,

you can contact EA Support to get help with changing the e-mail address that is connected to the EA account that is linked to your Xbox account.

Once you can access that account without issues, you can link your Switch account to that same EA/Xbox account.

Be carefull though - when you unlink an account (in this case your Switch account) and link it to another account, the progress and items from that account will not merge or move over. If there's items on your Switch account that you don't want to lose, I would recommend not moving the switch account to the Xbox account. Vice versa, i would not recommend unlinking the Xbox and linking it to the Switch account as you'd lose that higher level xbox account progress completely.

You can find more information on this here.

EA_Pythia

EA Staff (Retired)

1 month ago

Hello Nerdy_2417-Ninja,

you can contact EA Support to get help with changing the e-mail address that is connected to the EA account that is linked to your Xbox account.

Once you can access that account without issues, you can link your Switch account to that same EA/Xbox account.

Be carefull though - when you unlink an account (in this case your Switch account) and link it to another account, the progress and items from that account will not merge or move over. If there's items on your Switch account that you don't want to lose, I would recommend not moving the switch account to the Xbox account. Vice versa, i would not recommend unlinking the Xbox and linking it to the Switch account as you'd lose that higher level xbox account progress completely.

You can find more information on this here.