Right now, the friends I used to play ranked matches with are all still playing Apex, while I'm stuck here banned. I'm going crazy. I'd rather you just reset my Apex account—I don't even care about the time and money I've put into it anymore. I just want to play with my friends.
I can't bear to lose my EA account, though. I've bought almost every Battlefield game in the series on it. I don't want to have to create two separate accounts and switch back and forth just to play different games. I'm truly heartbroken.
But for several days, my case has remained in a "fixed" status
illusiontrot According to your screenshot, the "fix" was for regaining control of your EA Account after it was hacked, rather than lifting the ban that was placed on the EA Account.
In the same screenshot, it also shows that you had appealed your ban and it was closed, so you would need to contact the EA TOS Team again regarding the ban as it cannot be handled on the forums.
Note: EA only allows players to appeal their EA Account ban up to 3 times. If a player isn't unbanned after their 3rd appeal, that does sadly mean that their ban will be upheld.
So, does this case marked as "Fixed" count as an appeal? Because I haven’t received any email from EA regarding the response to this case, unlike the one marked as "Closed," for which I received an email from EA stating that my appeal was denied. Does this mean I only have one appeal opportunity left? Moreover, any appeals I initiate now are not assigned a case number.
So, does this case marked as "Fixed" count as an appeal?
illusiontrot No, it shouldn't as it was an account recovery case, which is different than a ban appeal.
Moreover, any appeals I initiate now are not assigned a case number.
Hmm... that's weird.
Even if someone were insane enough to want to cheat, wouldn't they only do it with a brand-new account?
You would think players would use a brand new account and everything, but some players probably think they would get away with it.
Community Manager
