I can't find my friend in APEX Gifts

Friends with mates for ages. They show up in friends list, but when trying to gift it says "Not Found". Way to make a challenge impossible... 

I can't send gifts even though we're friends in-game.
Friends are not displayed when sending gifts.
That friend has been registered for over a year.

The mission is impossible to accomplish.

Now, problem solved？ I still show "not found" on the gift screen.

Been friends on apex for years!! And we I can't even find each other to gift to each other!!! Why don't we show up to each other!?! We're both linked and verified.... what's the deal???? 

@EA_Illium I'm gonna miss out on the Loba skin because people with whom I've been friends on Steam for over two weeks CAN'T EVEN SEE ME in the gifting page list, NOR CAN I SEE THEM. All I see is either people that I know who no longer play Apex, or random people that I don't even remember adding!

The only "problem" being what, that we didn't add each other while playing the game EXCLUSIVELY through your own little EA app? I prefer playing through Steam instead because it's much better.

Damn shame 'cause I've sent out so many gifts to other people during this event, but never received anything back!

Kick rocks, EA. This goes to show how much you "care" about your players.

Illium, how was your reply here in this topic (which makes little to no sense) even accepted as solution? Can you spell D-E-L-U-S-I-O-N-A-L? Some "community manager" you are-- bunch of liars.