My account was incorrectly banned at beginning of the month. It has been over 3 weeks as of 2/25 since I submitted the ticket w/ zero response or a status of the ticket. Missed the entire anniversary...
@x1NKx They are receiving an unusually high number of appeals so it can take a few weeks. Yes they do check them, and yes they will respond appropriately. Please be patient, I understand the frustration. But they will review your appeal and contact you.