Forum Discussion

scorpionfarts's avatar
6 years ago

is there any way to issue refunds for accidentally unlocked items?

hey guys,

do you know of any way to refund purchases? i had bought some apex packs and got lucky and got the legendary crafting material drop, i was hyped and went to unlock the lifeline blockchain reaction skin and accidentally clicked heat sync (right next to eachother)

its effectively a waste of 400 materials, so i was wondering if anyone knew which way i should head to see if a refund is possible?

thanks ☹️

7 Replies

  • Unfortunately I don't believe a refund is going to be possible, unless a feature is added down the line where you can dust unwanted items for a discounted amount of crafting materials. Which doesn't sound like a bad idea
  • REDZRUM4's avatar
    REDZRUM4
    5 years ago

    Yeah that kinda sucks...I've been saving up for the purple reign Loba Skin and I bought the wrong one by accident 😡🤬

  • DarthValtrex's avatar
    DarthValtrex
    Hero (Retired)
    5 years ago
    @apostolateofDOOM At least he is using the search feature to try and find answers to questions he has. Hopefully he joins us in other convo.
  • asukojo's avatar
    asukojo
    5 years ago

    @REDZRUM4 

    The choice is hard, the gap between them is really small, it's tricky, but How could you let that happen ??

    When you spend such precious metal which took hours of your life, your sweat, your mind, your emotion, you have to be really ....really....REALLY CAREFUL !!

    Just like when you decide which girlfriend you're going to propose, you plans every details very carefully since you're going to live with her FOREVER !

    Since it's too late now, just think you married MY SISTER, looks a like but not as beautifull as ME  🙂

  • To request a refund for in-game purchases like Apex Packs, you'll need to follow the platform’s refund policy. For PC players using Origin or Steam, refunds can be requested through their respective refund processes, usually within 14 days of purchase if the item hasn’t been used. For console players, refunds depend on PlayStation or Xbox policies, which are stricter and less likely to offer refunds on digital purchases. Contact EA Support directly and explain your situation for a possible exception. Keep in mind that refund policies for digital goods can vary significantly depending on the platform.

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    1 year ago

    Locking thread to avoid further necroposting.

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