My heirloom shards went missing after I bought one heirloom, I had 450. EA didn't help me at all, so I was wondering if the community could help since I got so damn lucky. I was told that there was nothing that could be done. help me with this sad sad issue.
@StaticMeme76 You contacted customer support and they claimed they could not help you with this? This is a major issue if you lost 300 shards.
You had 450 shards in all and received 3 heirlooms from 3 different packs?!
Community AdminI didn’t think something like this would happen so please understand that I don’t have a video of the three packs, two sets are missing
I was just told in chat they couldn’t help me for missing heirloom shards. I opened some packs in the glitchy update yesterday 09/14/21 and got heirloom shards and then it booted me to the main menu with an error and then when I was finally let back in to the game I didn’t have them or the apex pack that I got them in. I video clipped it on my PS4 and have proof.
