My account has been banned for no reason

Hi there, @FanBanned 

We're unable to help with banned accounts over Answers HQ. It sounds like you've already submitted a dispute so please keep an eye on your email for a response from ToS. More information on bans can be found in the article here. Thank you.

@EA_Aljo Yes, brother, I filed a dispute, but I still haven't received any reply to this day. This is not my personal problem. I believe that countless people have had these problems and we need to get them resolved. However, in terms of time and efficiency, this is already a poor answer. And I haven't found any official announcement of the resolution process and resolution time. I think this is not particularly respectful to users and does not pay attention to these issues! Doing so will only lead to a sharp drop in user traffic.

@FanBanned 

It can take a few days to get a response from Terms of Service. You're also welcome to create a new case to get in touch with an advisor to ask them what the status of your dispute is.

@EA_Aljo I have appealed three times and I have clearly expressed my needs. I am a green player. If I have any violations, please point them out in detail. Instead of an email stating, "We confirm that you have engaged in cheating behavior.". Why?! What exactly did I do! Why don't I know? I have reported so many cheaters, why are they still slaughtering in the game? I sent an email within a few minutes of my appeal. Has your company really taken the issue seriously? I don't think so. If you feel that there isn't enough player churn, then please hold on.I actively seek various channels to solve the problem. The value of my account is not high, it is just a recharge of a pass. I know that cheating is rampant in the Asian region, but there are large-scale and unjustified bans. Are all bans really correct? I will continue to appeal to the end. This unreasonable charge is on my head, and I can't bear it. Please provide serious feedback and answer us! Thank you!

@阿尔霍 This is funny. Do you know how many Asian accounts have been banned this time? We put together a community, from new players to all seasons, all heirlooms, thousands of dollars in top ups. We made a reasonable appeal, and we thought we'd get a reasonable explanation, but what? All I got was a copy of your agreement 6. Why? It is recommended that your company incorporate Protocol 6 into the UN Charter, so that everyone who merely drinks water can be criminalized. At the same time, we also actively seek help from the outside world, such as finding friends in America and Europe to verify some things. They run some mouse programs, or some older version of the plug-in software. Yeah, they're banned. But guess what? They only appealed once or twice before the ban was lifted! We have reason to suspect that this large-scale account is mistakenly blocked for the Asian region, is this discrimination? This is discrimination against Asian players! Yes, cheating players are rampant, everywhere in the world. Regarding the relevant professional league or Saudi Cup competitions, all the players can see that cheating has infiltrated the official matches, how ridiculous! Is it your company's philosophy to kill all winged animals in order to kill a few mosquitoes? We thought "fascism" had been killed in World War II... It is because of the above problems that we dare not appeal the account that was mistakenly blocked. Do you know why? Because we have no record of any violations, but as soon as we try to complain, your company will send us an agreement. What a travesty! You always say, "You have used three chances, I'm sorry I can't help you", oh, who caused us to use up three chances? You're done blocking green players, and you're leaving the "auto aim" players. apex's gaming environment is amazing! Look what you've done!!

@轩楚 I agree with you, my account was blocked, no email, no blocked record, login to the game to notify me that I can not play the game is ridiculous!

@亚伊_阿尔霍 My account game has also been banned, can you help me to unlock, I did not play pirated games, I spent money to buy the game but blocked my account?

@Adamrashwan You have the same problem as me but when I request for the help, they decline my request without talking to me.