My account has been hacked and the hacker made my account been banned
The hacker hacked my Apex account and used it illegally, my Apex has been banned!
As you can see , I hardly played Loba this legend, but "I" use she killed 15people in a game, and made about 4000 damage! It;s unpossible, right? And in the season 8 and season 9 my highest damage about 2000, how can I make it double?
And I played Apex in Steam, at 9.18 midnight , the hacker played it by origin ,and he used my golden coins and making metals , I trust all of these you have log, please check out them, give me a fair result!
my origin account is :kingse7en5260
and my email i s:[edit: email address removed]
Hey welcome to AHQ! Unfortunately AHQ (the forum) won't be able to do much for you on the ban. You will need to contact the EA TOS department, they are the only teams who can review bans and reverse them.
Please only submit 1 ticket, and wait for a response. I have heard they are receiving an unusually high number of appeals, so it might take a few weeks to get a response. They will respond it just takes time for them to review everything and respond.
If your initial appeal is denied, then you can submit a second appeal.
Keep an eye on your emails spam and junk folder, just to make sure you do not miss any communication from the EA TOS department.
https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
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