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Poncho316's avatar
Poncho316
Newcomer
2 days ago
Solved

NO WAY TO REPORT HARASSMENT

When I encountered racial harassment, I tried to unsuccessfully report two players. I then leave the game because I don't want to play with people who want to be racially ugly but then I get penalize...
  • Midnight9746's avatar
    2 days ago

    Poncho316​ There are two ways to report a player:

    First Way:

    1. While in a match, navigate to the squad tab, (you should be able to enter this tab at any point during the match):
    2. Click on the report icon below the offending player's banner card:
    3. From the list of report options, select "Inappropriate Chat / Content":
    4. Next, click on "Select Report Reason":
    5. Then click on "Inappropriate Chat":
    6. Lastly, click on "report":

    Second Way:

    • Head over to EA Help | Report a player
    • Fill out the form, (and be sure to provide any evidence that you may have)
    • Lastly, submit the form

    Some additional things to consider as well:

    1. When the match is starting, press the button that shows up next to "mute squad", (in my case, the button that I would press, would be "F"):Note: If you forget to mute your teammates at the start of the match, you can also open up the squad tab, and then manually mute your teammates from there:
    2. Another option, would be to go into your in-game settings, (which will be under the first settings tab), and then turn on the "Communication Filter" setting:

    This filter has 3 settings:

    • "Everyone" - All players are unmuted
    • "Friends Only" - Only your friends are unmuted
    • "No One" - Everyone is muted

      Note: Players who you had manually unmuted will remain unmuted, (so if you wish for them to be muted again, you would have to manually re-mute them yourself).